This unit was returned. We have no means to test.

Customer states:

We used the thawStar to thaw different vials -
Corning 2ml cryovial ref 430661
Corning 1.2mL cryovial ref 430487
and an unknow 2mL vial

The thawStar didn't accept any of the vials and can't initiate thaw sequence.

IMPORTANT POINTS

❗Parts or accessories not pictured should not be considered included unless stated.

DATASHEET/MANUAL

https://cdn.stemcell.com/media/files/manual/10000010333-ThawSTAR_CFT2_Automated_Thawing_System.pdf

CONDITION

This product is used and unconditionally guaranteed to meet your full satisfaction upon receipt.

Photos

SHIPPING

We can ship via most carriers and service types, including expedited. If you would like a different method of shipment than is listed, or must have a certain carrier, simply indicate in the comments field with payment and we will contact you if additional payment is required.

TERMS OF SALE, RETURNS & WARRANTY

SHIPPING REFUNDS: Shipping of items both ways within the US will be paid by us in the case of any undisclosed defect. Buyer will pay shipping on returns where items do not contain an undisclosed defect. For items that were shipped free, we reserve the right to deduct our actual shipping cost from your refund depending on the reason for return. WARRANTY ON NEGOTIATED SALES: Warranty periods are reduced to 45 days on all negotiated (aka "best offer") sales, unless the warranty listed was less than 45 days, in which case the warranty will remain the lesser period. REPLACE/REPAIR/PRO-RATED WARRANTY: We reserve the right to replace, repair or issue a pro-rated refund on all warranty claims based on the feasibility of servicing options.

Biocision ThawStar CFT2 Thawing Instrument; SN:CFT201978 PARTS/REPAIR

This unit was returned. We have no means to test.